Privacy policy

Last updated: May 3, 2026

SIMPLE BUILD PROJECTS LTD (“we”, “our”, or “us”) operates this website and provides construction coordination, renovation management, subcontractor coordination, fit-out management, and related project management services (the “Services”).

This Privacy Policy explains how we collect, use, process, disclose, store, and protect personal information when you visit our website, request quotations, communicate with us, or use our Services.

By using our website or Services, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

Company Name: SIMPLE BUILD PROJECTS LTD
Company No.: 17223007
Address: 49 Jamaica Street, Liverpool, England, L1 0AH
Email: contact@simplebuildprojects.co.uk

2. Information We Collect

We may collect and process the following categories of information:

  • Name, email address, and telephone number;
  • Billing information and payment-related records;
  • Project address and property details;
  • Project specifications, renovation requirements, plans, and measurements;
  • Photographs, videos, documents, and files related to projects;
  • Communications, inquiries, quotations, and support requests;
  • Website usage data including IP address, browser type, device information, and analytics data.

3. How We Collect Information

We collect information:

  • Directly from clients through forms, emails, calls, quotations, and project communications;
  • Automatically through cookies, analytics technologies, and website systems;
  • From third-party subcontractors, suppliers, or project-related partners where necessary for service delivery.

4. How We Use Information

We may use personal information to:

  • Prepare quotations and project estimates;
  • Coordinate and manage renovation or construction projects;
  • Schedule subcontractors and site visits;
  • Manage project communications and documentation;
  • Provide customer support and respond to inquiries;
  • Process invoices and payments;
  • Maintain operational and compliance records;
  • Improve website functionality and service quality;
  • Prevent fraud, abuse, or unauthorized activity;
  • Comply with legal, tax, regulatory, or accounting obligations.

5. Lawful Bases for Processing

Our lawful bases for processing personal information may include:

  • Performance of a contract;
  • Legitimate business interests;
  • Compliance with legal obligations;
  • Consent where required under applicable law.

6. Subcontractors and Third-Party Service Providers

As part of our operating model, we coordinate third-party subcontractors, tradespeople, suppliers, consultants, surveyors, logistics providers, and specialist service providers.

We may share relevant project-related information where necessary for project execution, including:

  • Project address and site access information;
  • Client contact details;
  • Project specifications and scheduling details;
  • Photographs, measurements, plans, or technical requirements.

Third parties are expected to process information only as necessary to perform services connected to the project.

7. Payments

Payments may be processed through authorized third-party payment providers. We do not store complete payment card information on our own systems.

8. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Maintain essential website functionality;
  • Analyze website traffic and usage;
  • Improve performance and user experience;
  • Support security and fraud prevention.

Types of cookies may include:

  • Essential cookies;
  • Analytics cookies;
  • Performance cookies;
  • Security-related cookies.

You may control cookie preferences through your browser settings where applicable.

9. Data Sharing

We may share information with:

  • Third-party subcontractors and specialist tradespeople;
  • Suppliers and material providers;
  • Payment processors and financial providers;
  • Software providers, cloud platforms, or hosting services;
  • Professional advisers including accountants or legal advisers;
  • Governmental, regulatory, or law enforcement authorities where legally required.

We do not sell personal information to third parties.

10. International Transfers

Certain software providers, cloud systems, subcontractors, suppliers, or operational partners may process information outside the United Kingdom.

Where international transfers occur, we take reasonable measures to ensure appropriate safeguards are implemented in accordance with applicable data protection laws.

11. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • Project management and operational purposes;
  • Legal and regulatory compliance;
  • Accounting and tax obligations;
  • Dispute resolution and fraud prevention;
  • Contractual record-keeping requirements.

Retention periods may vary depending on the nature of the project, legal obligations, and operational requirements.

12. Data Security

We implement reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss.

However, no electronic transmission or storage system can guarantee absolute security.

13. Your Rights

Depending on applicable law, you may have rights to:

  • Request access to your personal information;
  • Request correction of inaccurate data;
  • Request deletion of information;
  • Object to certain processing activities;
  • Request restriction of processing;
  • Request data portability where applicable;
  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at contact@simplebuildprojects.co.uk.

14. Complaints

If you believe your data protection rights have been infringed, you may contact us directly so we can attempt to resolve the matter.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

https://ico.org.uk/

15. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of external websites.

16. Children’s Privacy

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

17. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be published on this page together with the revised effective date.

18. Contact

If you have any questions regarding this Privacy Policy or how we process personal information, please contact:

SIMPLE BUILD PROJECTS LTD
49 Jamaica Street
Liverpool, England, L1 0AH
Email: contact@simplebuildprojects.co.uk